StockX Phone Numbers and Emails

Customer Service Number:

  • (313) 343-1228
    The number is currently not in service
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StockX Emails:

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How to Contact StockX Customer Service?

Most Popular Number:

(313) 343-1228 The number is currently not in service
Total calls: 28 993 Issues resolved: 613 Last call: Jun 3, 2023

How to contact Stockx customer service by phone?

If you have any questions or concerns regarding your order you can contact Stockx customer service by calling their main office number +1 (313) 343-1228. However, many people are facing difficulties connecting to a live person on this number, so there is a better way to contact support - Stockx customer service live chat. Live chat is available in the US during these hours: Monday through Friday from 9 a.m. to 9 p.m. ET, Saturday through Sunday from 10 a.m. to 6 p.m. ET. To access the chat click on the Help Center in the bottom left corner. You can also find live chat within the Settings in the mobile app.
For any common questions, you can find the FAQ section in Stockx Help Center.

What is Stockx support email?

If you want to get assistance from a company by email, you should use Stockx customer service email
Please forward any of your legal inquiries to
Another way to contact Stockx customer service is by clicking on the Contact Us button at the bottom of the Contact page on the Stockx website. This action will open the chatbot and you will be able to select from three common queries or type in your own question. Chatbot will answer your questions based on the information you provide, but if your query isn't covered by the FAQ, you will be given the option to connect with StockX customer service through email. Support team might contact you via email within 48 hours.

How to contact Stockx via Social Media?

Stockx provides customer support through social networks as well. For example, a company has a Twitter account @stockx that actively supports its customers on orders or refund queries, so you might have a chance to resolve your issue through Twitter. Unfortunately, you can’t send direct messages as Stockx is not allowing message requests.
You can also contact Stockx on their Facebook page @stockxdotcom where the message option is open and you can send a direct message to the company.
All links to the company’s social media can be found on the Stockx website.

Contact Information

StockX Website:

StockX Help Center:

Corporate Office Address:

StockX LLC
1046 Woodward Ave
Detroit, Michigan 48226
United States



StockX Customer Service Reviews

1.3 / 5
Emmanuel M Zfw
Wrong number

Giving wrong number no help poor customer service No way to contact stock but you are very quck taking money

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Rashad M Uer

They don't respond back to you. There integrity needs to be questioned. I returned some shoes because they were not as described and they didn't refund me....

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How Good is StockX's Customer Service?

Meilech Eaa
Meilech Eaa
Feels Disappointed | Jun 03, 2023

Sent me a fake Louis Vuitton wallet for $747.00. I demand my refund as soon as it is returned.

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Celine Ngu
Celine Ngu
Feels Disappointed | May 31, 2023

I have no answer at this time until I get my shoes

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Demonte Xtt
Demonte Xtt
Feels Disappointed | May 23, 2023

They are unreasonable and I’m within the return policy and they refuse to let me ship the shoes back. I’m appealing the charges on Amex. Shoes have only been worn two hours. I will never buy from them and tell everybody I know not to buy from StockX.

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Avianna Xmu
Avianna Xmu
Feels Disappointed | May 20, 2023

You will not get to talk to anyone & the chat service is awful! If you are sure of what you are buying & you don't have a question I think it's fine. But if you want to talk to someone & ask a question IT IS NOT GOING TO HAPPEN!

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Faryn Ynh
Faryn Ynh
Feels Satisfied | May 18, 2023

Aún no hablo con servicio al cliente

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Maddix Aiu
Maddix Aiu
Feels Disappointed | May 16, 2023

Need to speak to someone please!!

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Summary of StockX Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StockX?

Shipping and Delivery Question:

  • “I haven't got my package in three weeks”
  • “Package not delivered”
  • “Product not recieved”

Activation/ Cancellation Question:

  • “To cancel my order”
  • “Not letting me cancel my order I already bought one pair it's charging me for second”
  • “Cancelling an order”

Request for Information Question:

  • “Question about a charge”
  • “Check on order”
  • “Order status”

Payments and Charges Question:

  • “Forgot to put my discount code”
  • “Dispute a charge”
  • “Payment”

Refund Question:

  • “Refund”
  • “I sold a shoe I don't have and I want to refund it”
  • “Haven't received package said it was refunded but I was charged”

Product/ Service Question:

  • “Fake Louis Vuitton”
  • “Fake hoodie”
  • “Defective item”

Return/ Replace Question:

  • “Return”
  • “Return item”
  • “Need to return damage products”

Account Question:

  • “Multiple accounts”
  • “Cant log in”
  • “I bought a banned PlayStation 5”

Cards Question:

  • “Stolen card”
  • “Fraudulent on my cards”
  • “Can't use my card to pay”

Staff Question:

  • “Customer service phone”
  • “Not happy with service”
  • “Customer service”

Website/ Application Question:

  • “Website description wrong”
  • “Not able to purchase order online”
  • “Website glitch”

Employment Question:

  • “Payoff”
  • “Unable to send playstation 4 pro in ups to ship to stockx i dont have a money to ship if you can give me 6 business days tilll i get paid”
  • “1099K”

Other Question:

  • “Sale Problem”
  • “One of my shoes have not been send off”
  • “Oder update”

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