Contact StockX Customer Service
StockX Phone Numbers and Emails
Customer Service Number:
-
(313) 343-1228The number is currently not in service
StockX Emails:
How to Contact StockX Customer Service?
Most Popular Number:
| Total calls: 36 242 | Issues resolved: 752 | Last call: Jun 12, 2025 |
StockX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
StockX Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call StockX is 3133431228. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as StockX may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
StockX Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call StockX is 3133431228. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as StockX may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call StockX mainly because of request for information, activation/ cancellation, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact StockX is privacy@stockx.com. 24% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
StockX Website:
StockX Help Center:
Corporate Office Address:
Fax:
StockX Customer Service Reviews
Spe $400 in mistake made in my order and having no way to resolve the issue before order was fully processed by
How Good is StockX's Customer Service?
Summary of StockX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call StockX?
Shipping and Delivery Question:
- “Size exchange for sneakers”
- “Size description”
- “They sent the wrong size shoe and the shoe had been worn and it's the wrong color.”
Request for Information Question:
- “I need help with my order”
- “Would like to know if the shoes are new or used”
- “Trying to check on order”
Activation/ Cancellation Question:
- “Order Cancellation”
- “Cancel an Order”
- “To cancel a order”
Product/ Service Question:
- “Order a dress”
- “Received a fake labubu box”
- “Won’t let me purchase”
Payments and Charges Question:
- “Use credit points on a waited purchase”
- “Retry payment”
- “Payment”
Return/ Replace Question:
- “Change my size in a eight in half wide please”
- “Returns”
- “Return”
Refund Question:
- “Refund”
- “Order refund”
- “Issue with Refund”
Account Question:
- “My account hacked”
- “I got logged out of my account and I can’t see when my shoes are Coming”
- “Locked out account”
Cards Question:
- “Took money off my card”
- “I put my card in and I'm wondering if I get my order I don't know if it verified and I need to know”
- “Someone used my card and purchased stockx”
Staff Question:
- “There extortion tactics and scam like approach with customer service”
- “Customer service”
- “Customer service representative”
Website/ Application Question:
- “Items we bought through your app were sent shipped to wrong address”
- “App is not working to do a return”
- “My 16 year old son bought some shoes from your website. I don't want to return them but I want to exchange them for a different size.”
Employment Question:
- “Get paid from shoes I told”
- “My Yeezy slides are late. How are they late. You have one job.”
- “Payoff”
Other Question:
- “Una compra”
- “Tengo problemas con un reembolso”
- “My trake and trace are not in my mail”
Compare StockX Customer Service To
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