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1.0

The first time I was going to use StockX - I tried to buy my husband a pair of shoes for our anniversary, and I got a notification saying that my order was pending. Then I got an email saying the order was cancelled.

So, I emailed their support asking what happened and I got an answer saying i was blocked due to fraud. FRAUD?!?!?!? I am trying to BUY stuff. With a credit card.

I asked what was the reason and they said they cannot tell me. I asked if i could speak with someone and they don't have anyone to talk to me. I am so mad because I am a legit person - not trying to scam or sell anything. I just wanted to get a pair of shoes for my husband.

This was such a waste of time. Nobody there is helpful and I guess I'll just have to go elsewhere.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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