Stockx Reviews and Complaints
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This is my 1st time buying from StockX and they do not check for authenticity. I bought a pair of Adidas NMDs for my son and when I received the shoes, it was totally different color than the originals. When I wrote in to StockX, I was told that they sent a wrong...
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Review
Cons
- Stockx sells fake goods
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund
Stockx in Jackson, Mississippi - Trash
No consistency .. it took a week for my item ship , I guess it’s gonna take another *** week to make it to them , a week to authenticate & a week to ship my *** off ..by far the slowest company I’ve shopped with being as I ordered on the 6th
Stockx - Not to happy
I order my unc 1s and have not received them... almost been a month... quick to take my money but no way of getting a hold of them ... so disappointed, what can I do to get my shoes
Review
Pros
- Huge variety of sneakers
Cons
- There lack of response and dishonesty
Tags
Stockx sucks
I ordered a bearBrick off of here over a month ago and it still says it is en route to StockX for authentication. I’ve left many messages to figure out where it is and to get my money back and I’ve gotten no reply. I’m now just really pissed and want my money back, I don’t ever want to order anything off of this website ever ever again.
Review
Cons
- Bad customer service
- Does not follow own rules of selling and shipping
Reason of review
Poor customer service
Stockx - My shoes got swaped
the shoe I was trying to sell got sold as a shoe I don't have please contact and help me
Review
Pros
- Bidding procedure
- Chance to get rare or coveted shoes
- Having a chance to bid on shoes
Cons
- Horrible customer service
Reason of review
Poor customer service
Loss
$380
Preferred solution
cancel order
Tags
Stockx - When my shoes gone arrive at my house
I dont got a tracking #..My name is AntonioBrim
Review
Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Stockx - Easily bought
So i left my phone on my desk to go *** and then when i come back i see my brother had bought 300$ worth of crocs. CROCS! im trying every which way to refund but no soultion.
Review
Reason of review
Poor customer service
Stockx - Trying to buy a pair of shoes
so basically I put in my card number information and I think you guys put a hold on my funds because it says I have less money than I originally thought I had so do you guys charge before that we even get the shoe
Review
Pros
- Huge variety of sneakers
Cons
- Confusing bid process
Reason of review
Order processing issue
Loss
$120
Tags
Stockx - BEWARE! Look him up!
BEWARE! StockX is owned by Dan Gilbert. Owner of Cleveland Cavs, Rocket Mortgage and Quicken Loans who is being indicted for mortgage fraud from 2007 to 2011. FRAUD doesn’t fall far from the tree. No coincidence hes a partner in another company named 100 Thieves!! BEWARE!!
Review
Stockx - Shoes are too tight
I ordered a pair of cny ultra boost shoes and I ordered a size 10 because my other ultra boost are a size 9.5, so I knew these would be plenty big enough, when they came in I tried them on and they were so tight they left marks on my feet. I am really disappointed you guys don’t have a simpler way of getting a refund, but I hope this email can lead to a refund from these shoes, also can you please get back to me at my email I emailed you guys twice yesterday and there still isn’t a response.
Review
Pros
- Authentication service
Cons
- Bad customer service and the refund policy is awful
Reason of review
Access/ activation issues
Loss
$215
Preferred solution
Full refund
Tags
Stockx in Flushing, New York - Account got hacked
I received an email out of the blue saying that my account has been updated. When I tried to log in, my password was not working. Emailed stockx numerous times for about a week and still has not been resolved. Tried to reach out to someone on their team through twitter, and only get an automated reply. I have items on my account that I am trying to sell but cannot even get on my account to do.. Now I am trying to deactivate my account, still no reply for anything. 
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